Privacy policy
What Proceedings collects, why, who handles it and where, and the rights you have under Canadian privacy law. In force from 19 September 2026.
1. Who is responsible
Proceedings (“we”, “us”) operates this site and is responsible for the personal information it handles, under Canada’s Personal Information Protection and Electronic Documents Act and the provincial privacy laws that apply. Our privacy officer can be reached at contact@proceedings.ca.
2. What we collect
- Your account. Your email address. You sign in by an emailed code, or with Google or Microsoft; we never hold a password.
- Your subscription. Payment is handled by Stripe. Your card number never reaches us. We keep a reference to your Stripe customer record, the state of your subscription and the date it renews or ends.
- What you save. The cases you follow, your creditor watches, your conversations with Proceedings AI, your email preferences, and when you last used the site.
- Access arranged by an organization. If your organization gives you a seat, it gives us your name and work email address so that we can set it up.
- Messages you send us. What you put in the contact form or a correction report: your name, email address, organization and message.
- How you use the site. We use analytics tools that record how the site is used: the pages viewed and actions taken, the device and browser, the site you came from, and an approximate location taken from your IP address. When you are signed in, this may be associated with your account.
- Technical information. Our hosting provider records ordinary server logs, such as IP address, browser type and the pages requested, to run and protect the site.
We do not sell personal information.
3. Information in the public court record
The record we publish is drawn from documents filed in Canadian insolvency and restructuring proceedings and made public by the courts and by court-appointed officers. Those documents name people — judges, counsel, court officers, directors, creditors. We publish that information for the purpose for which it appears in the public record: so that proceedings can be followed and understood. We do not add private information about anyone to it.
If something about you on this site is inaccurate, tell us at Report a correction and we will check it against the source filing. If a document here has been sealed, or contains information a court has ordered protected, write to us at the address above and we will act on it promptly.
4. Why we use it
- to provide the site and your subscription, and to keep your account secure;
- to take payment and keep billing records;
- to send you the email you have asked for, and messages about your account;
- to prevent fraud and misuse;
- to understand how the site is used, so that we can improve it;
- to meet our legal obligations.
We collect only what these purposes need, and we do not use your information for a new purpose without telling you and, where the law requires it, asking first.
5. Consent
By creating an account or subscribing you consent to the collection, use and disclosure described here. You may withdraw consent at any time by closing your account, subject to legal or contractual limits; we will tell you what withdrawing means for your use of the site.
6. Email
We send a daily debrief only to readers who follow cases or watch creditors, and only on days when something moved. Every one carries an unsubscribe link, and there is a switch on your Account page. We also send messages that the service needs — sign-in codes, receipts, notices about a payment or about these policies, and an invitation when an organization gives you access. We do not send marketing email to people who have not asked for it.
7. Cookies and browser storage
Some of what we store in your browser is needed for the site to work: the cookies that keep you signed in, set by our sign-in provider; one cookie of our own that remembers that you are signed in, so that the page draws correctly; and storage for a display preference and for a conversation in progress.
We also use analytics cookies and similar technologies, set by us or by our analytics providers, to understand how the site is used. You can block or delete cookies in your browser settings. The site will still work, except that signing in needs the sign-in cookies.
8. Proceedings AI
When you ask a question, the question and the passages of public filings relevant to it are sent to our artificial-intelligence provider solely to produce the answer. Your conversations are kept in your account so that you can return to them. You can delete any of them, or all of them, at any time; a deleted conversation is permanently removed within 30 days. Please do not put confidential, privileged or personal information into a question.
9. Who handles your information
We use service providers to run the site. They handle personal information only on our instructions and for the purpose shown.
| Provider | What it does for us | Where |
|---|---|---|
| Clerk | sign-in and account sessions | United States |
| Stripe | payments, billing and invoices | United States and Canada |
| Vercel | hosting the site | United States |
| Neon | the database that holds accounts and what you save | United States |
| Cloudflare | file storage, and running Proceedings AI | United States and its global network |
| Anthropic | writing plain-language summaries of public filings | United States |
| Resend | sending email | United States |
We also use analytics providers, which receive the usage information described in sections 2 and 7.
If your access is provided by an organization, we may tell that organization whether your seat has been activated and when it was last used — never what you read, follow or ask. We may disclose information where the law requires it, such as in response to a court order, and to a successor if the business is sold or reorganized, on the condition that this policy continues to apply to it.
10. Where your information is kept
Our service providers store and process information in the United States and, in some cases, other countries. While it is outside Canada it is subject to the laws of that country, and may be accessible to its courts, law enforcement and national security authorities. We require our providers to protect it to a standard comparable to the one that applies in Canada.
11. How long we keep it
- Your account and what you have saved: for as long as your account is open, and until you ask us to delete it.
- A conversation you delete: removed permanently within 30 days.
- Backups: 30 days.
- Billing and tax records: for as long as tax and accounting law requires.
- Messages you send us: for as long as needed to deal with them and to keep a record of what was done.
12. How we protect it
Information is encrypted in transit, access to it is restricted to those who need it, and we hold no passwords and no payment card numbers. No system is perfectly secure. If a breach of our safeguards creates a real risk of significant harm to you, we will notify you and the Privacy Commissioner of Canada as the law requires.
13. Your rights
You may ask to see the personal information we hold about you, to have it corrected, or to have your account and what is in it deleted. Write to contact@proceedings.ca or use the contact page; we will answer within 30 days, and may need to confirm your identity first. If you are not satisfied with our answer, you may complain to the Office of the Privacy Commissioner of Canada, or to the privacy commissioner of your province.
14. Children
The site is meant for professional use and is not directed to anyone under 18. We do not knowingly collect personal information from children.
15. Changes to this policy
We may update this policy. The date at the top shows when it last changed, and we will tell account holders by email about a change that materially affects how their information is handled.
16. Contact
Privacy questions and requests: contact@proceedings.ca, or through the contact page.